FAQs

What payment methods do you accept? We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

How long will it take to receive my order? The shipping time depends on your location and the specific product you have ordered. We strive to process and ship orders as quickly as possible. Estimated delivery times will be provided during the checkout process. Please note that delivery times may be subject to unforeseen delays beyond our control.

Do you offer international shipping?
Yes.

What is your return policy? We want you to be completely satisfied with your purchase. If you receive a damaged or defective item, please contact our customer support at  support@general-hydroponics.com

Can I cancel or modify my order? If you need to cancel or modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that orders are processed and shipped quickly, so changes may not be possible if the order has already been shipped